Stakeholder Involvement

The Team

People on the production team.

  • Mike Frizzell - Project Owner mfrizzell@watermark.org

  • Skipper Pickle - UX spickle@watermark.org

  • Caitlin van Wagoner - Brand Guardian cvanwagoner@watermark.org

  • Caleb Sylvest - Experience Designer caleb@heyspacetime.com

  • Ronnie Johnson - Lead Designer ronnie@beliefstudio.com

  • ...(to add)

The Stakeholders

People (probably staff) involved in sign-off.

  • Todd Wagner

  • ...(to add)

Stakeholder Interviews

Get stakeholders on your side to launch the best possible UX design, content strategy, and other design priorities. The main reason to invite team members to observe usability sessions is that it vastly increases the acceptance of the usability findings. Seeing is believing. And seeing it live is even more powerful.

Stakeholder engagement techniques

  • Identifying and interviewing stakeholders

  • Stakeholder mapping

  • Levels of involvement

  • Building your business case

  • How to get strategic agreement with stakeholders

  • Getting ideas and content out of key stakeholders

  • Pitching ideas to stakeholders

  • Using briefs to manage stakeholder feedback

  • Tried and tested feedback and sign-off processes and techniques which work

  • Becoming independent: gaining stakeholder trust and autonomy

  • Action plan

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